Student Resources Hub

Struggling and need help?

The support services below are there to offer you guidance in times of need.  Should you wish to talk to someone for further recommendations please call our friendly team on 0800 222 388, we are here to help.

Support Agencies:

  1. Lifeline Aotearoa Free helpline & text services provide 24/7, confidential support from health professionals and trained volunteers.  Call 0800 543 354 www.lifeline.org.nz
  2. Victim Support 24/7 support services for people affected by crime, trauma, and suicide.  Call 0800 842 846 www.victimsupport.org.nz
  3. Mental Health Foundation Information for anyone going through a difficult time, for people supporting someone they care about, and those interested in mental health and wellbeing. www.mentalhealth.org.nz
  4. Social Services Directory Service not listed above? Visit the Health Point social services directory to search all services available in your area. www.healthpoint.co.nz/social-services

Know the Code

Did you know that wellbeing and safety supports your learning?
The Code of Pastoral Care has been put together to make sure you have the best possible support system.This means that while you’re learning, you should be:

  1. safe - physically and mentally
  2. respected for who you are
  3. supported in your learning and wellbeing
  4. connected with your social and cultural networks and
  5. able to have your say in decisions about services


If you want to find out more, or if something isn’t working for you, talk to Safety 'n Action first or if you need to, you can talk to NZQA.
For more information visit: www.nzqa.govt.nz/know-the-code

Disability Support

Here at Safety 'n Action we actively work to support all and provide guidance and training solutions to students dealing with disability.  

Take a moment to read over the steps we are taking as outlined in our Disability Action Plan.

Read Here 

Complaints

We aim to provide the best possible service to our clients and students. 

If you are unhappy with the service you have received from us, we would like to know how we can improve your experience. 

Should you wish to provide a complaint please complete our feedback form below or call us on 0800 222 388:

Feedback Form

To view our internal complaints process:

Click here