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Security (COA) Certificate of Approval Courses

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Looking for Security training? Unlock your path to success in the New Zealand security industry with our exclusive Security training courses! This specialised training is your key to mastering the Certificate of Approval process and achieving the highest professional standards expected of security professionals.

Our courses offer an in-depth exploration of the security landscape in New Zealand, equipping you with the knowledge and skills you need to excel. It covers three essential NZQA unit standards: US 27364, US 27360, and US 27361, providing you with a rock-solid foundation for your security career.

To give our students the best possible learning experience, we have designed fit-for-purpose training centres that encourage and support all learners. Our centers combine classroom training with practical “real workplace" scenarios using the latest industry-approved equipment.  If you would prefer we come to you, our trainers can deliver training at your site or we can utilise a local venue. contact us.

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Security Training Frequently Asked Questions

Everything you need to know about Security (COA) training and working in the private security industry in New Zealand.

To work as a security guard in New Zealand, you'll generally need to obtain a Certificate of Approval (COA) issued by the Private Security Personnel Licensing Authority (PSPLA). Completing recognised COA training helps you develop the knowledge and skills required to apply for your licence and prepare for a career in the security industry. Safety 'n Action's COA course covers the key unit standards and practical knowledge expected of new security professionals.
A Certificate of Approval (COA) is a licence that allows eligible people to work in New Zealand's private security industry. Many roles, including security guards, event security personnel, loss prevention officers and property patrol officers, require a current COA before you can legally perform security duties. Completing recognised COA training is an important step towards becoming licensed.
Our Security (COA) course provides the knowledge and practical skills needed to begin working in the private security industry. You'll learn about:
  • The role of a security officer
  • New Zealand security legislation
  • Professional ethics and responsibilities
  • Customer service and communication
  • Conflict management
  • Incident reporting
  • Risk awareness
  • Personal safety
  • Emergency response procedures
The course is designed to help you work confidently, professionally and safely in a range of security environments.
Safety 'n Action's Security (COA) course includes nationally recognised NZQA Unit Standards 27360, 27361 and 27364. These unit standards provide the foundation knowledge required for people entering the private security industry and support your application for a Certificate of Approval.
Completing COA training can help prepare you for roles such as:
  • Security Guard
  • Static Guard
  • Patrol Officer
  • Retail Loss Prevention Officer
  • Event Security Officer
  • Concierge Security
  • Gatehouse Security
  • Crowd Controller
  • Corporate Security Officer
Many employers look for applicants who have completed recognised COA training before applying for security positions.
Yes. Our Security (COA) course is designed for people entering the security industry for the first time. No previous security experience is required. The course combines practical learning with industry knowledge to help you build confidence and prepare for a career in private security.
Safety 'n Action delivers Security (COA) training throughout New Zealand, including Kerikeri, Whangārei, Albany, Auckland CBD, Wiri, Avondale, Highbrook, Hamilton, Morrinsville, Tauranga, Rotorua, Gisborne, Hastings, New Plymouth, Palmerston North, Porirua, Lower Hutt (Seaview), Nelson, Christchurch, Dunedin, Queenstown and Invercargill. Course availability may vary by location, and businesses can also enquire about private group training.
Qualified security personnel are employed across a wide range of industries, including retail, shopping centres, construction, corporate offices, healthcare, hospitality, education, airports, ports, manufacturing, logistics, government facilities, events, entertainment venues and critical infrastructure. Security professionals play an important role in protecting people, property and assets across New Zealand.
Security employers value people who demonstrate strong communication skills, professionalism, situational awareness, conflict management, observation skills, integrity, problem-solving abilities and the confidence to respond appropriately during emergencies. Completing recognised security training helps develop these essential workplace skills.
Yes. Safety 'n Action provides customised security training for businesses throughout New Zealand. Training can be delivered for organisations that employ security personnel or staff responsible for managing public safety, customer interactions or access control. Private training can also be tailored to your workplace, operational procedures and industry requirements.
Professional security training helps prepare workers to identify risks, manage incidents, communicate effectively, respond appropriately during emergencies and carry out their duties professionally. It also helps employers build safer workplaces, improve customer confidence and support compliance with industry expectations. Whether working in retail, events, construction or corporate security, properly trained security professionals are better equipped to protect people and property.
Safety 'n Action is one of New Zealand's leading workplace training providers, delivering nationally recognised Security (COA) courses taught by experienced trainers. We provide practical, industry-focused training across Kerikeri, Whangārei, Auckland, Hamilton, Morrinsville, Tauranga, Rotorua, Gisborne, Hastings, New Plymouth, Palmerston North, Porirua, Lower Hutt, Nelson, Christchurch, Dunedin, Queenstown and Invercargill. Our courses cover the knowledge, practical skills and NZQA unit standards needed to begin a career in private security and work towards obtaining a Certificate of Approval (COA).

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