Career Opportunities

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At Safety ‘n Action we are transforming New Zealand's health and safety culture one person at a time. From our expert trainers to our highly customer focused product, commercial and administration specialists, we are ONE TEAM, working together to achieve great things.

Current Positions Available

  • Marketing Manager

    Location: Auckland, Rodney & North Shore

    Work Type: Full Time - Permanent

    As Aspire2 Business Marketing Manager you will be responsible for developing the marketing strategy across two business units – Safety ’n Action and Workplace Communication, to grow market share, build our brand profile and drive sales and profitability through strong customer connections and lead generation activities. Aspire2 Business is going through a period of strong growth, with significant opportunity for us take new products to market and optimize our extensive training and consulting resource.

    Every day Aspire2 Business is improving the lives of New Zealanders, by empowering them to be safer in the workplace and providing them with the literacy and numeracy skills to maximize their potential.  It goes without saying that you will need to be passionate about these and recognize how important they are to both our work and home communities.

    Growing our digital presence will be key to our success, so online experience and skills will be one of your key strengths. We also need to share stories about all the great work our customers and team are engaged in, to demonstrate the impact and value of our training and services. Developing strong case studies and relevant customer events across the country to support these, will also be important. 

    Skill/Experience Required:

    • 5+ years as a Marketing professional
    • 3+ years in a B2B environment
    • Excellent written skills
    • Digital marketing experience 
    • Proficient with Microsoft Office Suite (Primarily Excel, Word, outlook and Power point)
    • Experience working with Microsoft Dynamics or similar CRM, Click Dimensions or Integrated Marketing Software
    • Self-motivated, energetic and friendly with excellent attention to detail
    • Demonstrates strong creative judgement

      Education/ Qualifications:
    • University Level Marketing Qualification

    Enquire now

  • Business Development Manager

    Location: Waikato Region

    Work Type: Full Time

    Safety 'n Action is New Zealand's leading provider of Health and Safety training and advisory services.  We have a clear mission to transform New Zealand's health and safety culture so everyone goes home safely from their place of work.  Each year, we train over 35,000 students across thousands of New Zealand businesses.  We are part also part of the Aspire2 Group. 
    We are seeking a high-performing Business Development Manager to grow the Waikato region servicing a range of industries to meet their varied needs.  You will have achieved great success in selling solutions to all kinds of businesses from owner-operators to large corporate companies. You will be a true hunter and a strategic operator.

    Skills, Experience and Qualifications Required:

    1. Eight plus years' experience in Business to Business Solution and/or Insight Selling
    2. Ability to present ideas and concepts logically to all audiences from front-line operators to CEOs and the ability to effectively influence stakeholders
    3. The ability to grow existing accounts strategically
    4. Ability to work towards targets delivering results fast and effectively
    5. Education and/or Health and Safety experience an advantage
    6. A high standard of personal presentation and communication skills, both verbal and written
    7. The ability to prospect and create leads effectively
    8. Huge motivation and high energy to succeed

    If this sounds like you, we would love to hear from you! 

    Enquire now

  • Customer Service Team Leader

    Location: Auckland, Rodney & North Shore

    Work Type: Full Time

    We are currently seeking a full time and permanent Customer Service Team Leader to join our fun and professional team at our Albany head office.
    You will lead a dedicated team to ensure that we meet our commitments to our clients.

    Your Primary Responsibilities will be:

    1. Coordinate and assist the Customer Service team with on boarding processes for new clients
    2. Answering/dealing with inbound phone calls/emails
    3. Scheduling trainers for delivery of courses
    4. General administration and data entry
    5. Sales support
    6. Resolve product or service issues by clarifying and handling customer complaints
    7. Set individual/team KPIs monitored by frequent 1-on-1 meetings with team members
    8. Oversee and manage quality control and assurance within the administration functions
    9. Regularly review work processes for areas of improvement
    10. General support to all functions as required

    Skills, Experience and Qualifications Required:

    1. Ideally have 2 + years’ experience in a leadership role
    2. 3-5 years experience in a Customer Service role
    3. Have the ability to motivate and engage others
    4. Positive & friendly attitude
    5. Have an excellent phone manner
    6. Ability to plan, organise and prioritise workload
    7. Be able to work cohesively alongside all teams, yet show initiative and seek advice where necessary
    8. Excellent administration skills, accuracy and attention to detail

    We are a company that prides itself on delivering top class customer service, you will need to be passionate about being in a busy and varied role and enjoy supporting and motivating people to ensure the work is completed to a high standard. If this sounds like you, we would love to hear from you!

     

    Enquire now

  • Inside Sales Representative

    Location: Auckland, Rodney & North Shore

    Work Type: Full Time - Permanent

    We are currently seeking an Inside Sales Representative to join our fun and professional team at our Albany head office. You will be working in a dedicated team to ensure that we meet our commitments to our clients. We are a company that prides itself on delivering top class customer service so you would need to be passionate about being in a busy, varied role and enjoy supporting the team in ensuring the work is completed to a high standard. If this sounds like you and you are driven and keen to be part of a fun and hard working team, this may be the perfect role for you!

    Key Responsibilities:

    • Source new sales opportunities through inbound lead follow-up and outbound cold calls/emails
    • Maintain regular outbound contact with customers and up-sell other products where possible
    • Qualify and arrange client appointments for Business Development Managers
    • Research accounts, identify key players and generate interest
    • Work with Business Development Manager's to establish and execute Stakeholder Engagement Strategies for key accounts and relevant regions assigned
    • Maintain and expand your assigned database of prospects and key customer relationships, ensuring the correct contacts are receiving marketing information at all times
    • Organise and coordinate relevant events to support sales growth
    • Complete all administrative and reporting requirements relevant to this role
    • Resolve product or service issues by clarifying and escalating customer complaints when required
    • Provide exceptional customer service to all internal and external stakeholders
    • Meet and report on all targets assigned
    • Action any booking requests, follow up on any provisional bookings

    Skill/Experience Required:

    • A proven track record in sales with a minimum of 2-3 years' experience
    • A proven track record in administration/customer service
    • Negotiating sales ability and confident with developing strong relationships
    • Track record of over-achieving targets
    • Strong telesales skills and comfortable with making a number of out-bound calls daily
    • Proficient with Microsoft Office Suite (primarily Excel, Word and Powerpoint)
    • Experience working with Microsoft Dynamics or similar CRM
    • Self-motivated, energetic and friendly with excellent attention to detail
    • Outstanding customer service & telephone manner

     

    Enquire now

  • Health & Safety Trainer

    Location: Nationwide

    Work Type: Full Time

    A Health and Safety Trainer is required to undertake advisory services and deliver health and safety training of a high standards to our customers. They are also required to undertake all necessary administrative duties, including processing training related documentation such as evaluations and assessments. Trainers are provided with set targets for upskilling and sign off relating to Safety 'n Action product delivery. If you are passionate about Health and Safety and consider yourself as a motivational individual able to drive the safety behaviours of others, then apply now!!

    Enquire now

“I love working for Safety n Action because everyone is so friendly and welcoming. I also enjoy that there is always something new to learn, there is no end to the amount of things you can do”

Amy, Processing Administrator

“I love the inclusive nature of the team and I believe that we are offering a world class product range to our customers that will help them at different stages of their working careers. We are close-knit, we work hard and we celebrate success”

Mathew, Sales Assistant

“I have been working for Safety n Action for 10 years now. Great people, good vibe and a fun place to work. No two days are the same”

Jo, Processing Team Leader

Looking for other options?

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