VOC assessments are delivered one-on-one with a trainer, allowing operators to be assessed individually without taking entire teams off-site. This flexible approach means staff can rotate through the assessment while maintaining normal operations.
VOC field assessments are designed to facilitate the ongoing assessment of trained individuals in their workplace environment. Completing these competency assessments ensures that correct procedures are being used in the workplace.
Competency Assessed:
Designed for reach truck operations, this VOC confirms an operator’s competence in inspecting, manoeuvring, stacking, and parking a reach truck safely while managing risks associated with height, narrow aisles, and pedestrian interaction.
Outcome:
Upon completion, you will receive a VOC report outlining each trainee's areas of competency and any areas that may require further training or additional VOC checks in the future.
Entry Criteria:
All students are required to have a level of written and oral English equivalent to NCEA level 1 (year 11) or IELTS 5.5 or higher, to be eligible to attend our courses. The person responsible for making bookings or authorising attendance on the course must agree to these Terms and Conditions prior to acceptance of their student(s) onto the course. Where a student does not meet our English language requirement a reader/writer must be supplied by the student or the person responsible for authorising the student’s attendance. The reader/writer cannot be another student attending the same course.
Everything you need to know about Reach Truck Verification of Competency assessments in New Zealand.
A Verification of Competency (VOC) for a Reach Truck is a practical workplace assessment that confirms an experienced operator can safely and competently operate a reach truck. The assessment verifies that operators continue to apply safe operating procedures, complete pre-operational inspections, handle loads correctly and work in accordance with workplace procedures and New Zealand health and safety requirements.
This assessment is designed for experienced reach truck operators who need to demonstrate ongoing competency for employers, contractors, warehouse operators or client site requirements. It is commonly completed by workers in warehousing, logistics, distribution centres, freight, manufacturing, retail and supply chain operations.
The assessment verifies an operator's ability to safely operate a reach truck by evaluating:
Pre-operational inspections
Hazard identification
Safe manoeuvring in warehouse environments
Correct load handling and stacking
Load stability awareness
Safe travel procedures
Working around pedestrians and other equipment
Safe parking and shutdown procedures
The assessment focuses on real workplace operating practices rather than classroom learning.
No. A Verification of Competency is not a training course. It is an assessment that confirms an experienced operator can safely apply their existing knowledge and practical skills in the workplace. If competency gaps are identified during the assessment, additional training may be recommended.
Yes. A Reach Truck Verification of Competency is intended for experienced operators who already have practical operating skills. Employers use VOC assessments to verify ongoing competency rather than provide initial operator training.
A VOC helps employers ensure reach truck operators continue to operate safely, follow workplace procedures and maintain high standards of competence. Regular competency verification supports workplace health and safety, reduces the risk of incidents, improves operational efficiency and demonstrates due diligence for high-risk equipment operators.
Yes. Safety 'n Action can conduct Reach Truck Verification of Competency assessments at your workplace using your own equipment where appropriate. This allows operators to be assessed in their normal working environment while minimising downtime and disruption to warehouse operations.
Assessment duration depends on the number of operators, workplace requirements and the operating environment. Each assessment includes practical observation and knowledge verification to ensure operators demonstrate safe reach truck operating practices.
Reach Truck VOC assessments are commonly used across warehousing, logistics, distribution centres, freight, manufacturing, retail, cold storage, ports and supply chain operations. Many employers require regular competency verification to help meet internal safety policies, customer requirements and workplace compliance obligations.
Safety 'n Action is one of New Zealand's leading workplace health and safety training providers. Our experienced assessors deliver practical, workplace-focused Reach Truck Verification of Competency assessments that help employers verify operator capability, identify any competency gaps and support safer warehouse operations. Assessments are available nationwide and can be delivered onsite to minimise business disruption.