Helpful Information

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Health and Safety is important to every individual and organisation, so the team at Safety ’n Action are committed to making sure you have a great experience every step of the way.

If you have any ideas on how we can improve our training or services please let us know. All feedback from our customers, students and partners is highly valued.

  • Pre-learning Resource

    Pathways Awarua is a free resource to strengthen literacy and numeracy in relation to developing your Health & Safety skills. Register as a learner with the Join Code BEFE68 at https://www.pathwaysawarua.com/register/learner

  • Company Specific Courses

    Company specific courses allow you to incorporate your policies, procedures, forms, permits, or any other relevant information into your training.  This means the training supports your employees ability to apply their new skills when they return to work. Safety 'n Action can deliver training nationwide, however if you require training at your workplace you will need to provide facilities including; training room, air-conditioning/heating, bathroom access, power outlets, tables, chairs, whiteboard, projector screen/white wall, and tea/coffee facilities and any other course specific requirements specified when you book. Please note that travel and accommodation disbursements may apply.

    Alternatively if your workplace is not suitable for training, we have ten fit for purpose training centres available to cater for your training needs.
    If you are interested in booking a Company Specific course please contact us for further information or call us on 0800 222 388.

  • NZQA Unit Standards

    Unit standards are loaded to NZQA seven days after you receive your certificate of competency. This allows time to ensure the student’s name is checked and the unit standards are loaded correctly. Any additional "optional extra" unit standards requested, may incur additional fees.

  • Refresher Information

    To remain compliant with Health and Safety legislation and industry 'good practice' guidelines, students are generally required to refresh their training every 2 years.

    When booking a refresher course, Safety ’n Action will require evidence of the student's NZQA record of achievement displaying the relevant unit standard/s to the course they are attending.
    On successful completion of the course the students Go Safe card will be updated and reissued with a new refresher date. (Please note no unit standards will be uploaded to NZQA)

    If students are unable to provide us with this information, they will need to attend a full course to gain the unit standard/s. Alternatively, if the student has completed prior training and does not hold the applicable NZQA unit standard/s, on request we can provide the student with an attendance certificate only.

  • Safety Gear and Personal Protective Equipment (“PPE”)

    In accordance with the HSWA, all students are required to comply with any instruction, policy or procedures issued by Safety-N Action in relation to the use of Personal Protection Equipment. This includes the wearing of hard hats and safety footwear. Failure to wear the appropriate PPE may mean the student will be asked, in the interest of safety, to leave the course. Should it be necessary for the student to return to complete the course at a later date, Safety-N Action reserves the right to pass on any associated costs to the student or their employer.

  • Student Entry Standards

    All students are required to have a level of written and oral English equivalent to NCEA level 1 (year 11) or IELTS 5.5 or higher, to be eligible to attend one of our courses. The person responsible for making bookings or authorising attendance at the course must agree to these Terms and Conditions prior to acceptance of their student(s) onto the course. Where a student does not meet our English language requirement a reader/writer must be supplied by the student or the person responsible for authorising the student’s attendance. The reader/writer cannot be another student attending the same course.

  • Student Arrivals

    It is ideal for students to be at the training centre or venue, half an hour before the start of the course, to sign in and be ready to start on time. On arrival, they will be welcomed by their trainer and directed to the training room.

    Late student arrival:
    If the student arrives within 60 minutes of the scheduled start time they may remain on course at the trainer’s discretion.
    If the student arrives over 60 minutes past the scheduled start time, the student will need to re-book with our customer service team. Should it be necessary for the student to return to complete the course at a later date due to late arrival, Safety-N Action reserves the right to pass on any associated costs to the student or their employer.

  • Student Results

    A student’s results will be processed within three weeks of attending the course and completing the required paperwork. Certificates and a summary report of competency will then be emailed to the person who made the booking. The students Go Safe card will be sent to the mailing address supplied at the time of booking.

  • Proof of Competency – Go Safe Card

    The Safety ’n Action Go Safe card records a students training achievements and provides instant recognition of competency in the workplace. Go Safe is a wallet-size weather proof card which has the student’s name on the front. The reverse side shows the course name abbreviation, the unit standards the student has completed with Safety ‘n Action, date completed and when it is recommended to refresh these unit standards. If you require a replacement Go Safe card, there will be an additional cost of $25+GST per card, to request this please contact us.

  • Urgent Competency for Course Results

    Your course results will be processed within 3 weeks from course completion, however if you require urgent approval to enter your work-site, you may request an Urgent Letter of Competency.  Contact our customer service team and they will arrange for a competency letter to be emailed to you. There is a fee of $35+GST for this service.

  • Your Feedback

    At Safety ‘n Action we value all feedback so please send us any thoughts or comments so we can look for new ways to improve our training and services.

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